“Dear Andrew
May I thank you for your card and pen sent on the first anniversary of my purchase of my Grand Cherokee.
May I also commend you on your tremendous customer relations – very impressive.
Your company’s customer follow-up is in marked contrast to a certain major Adelaide marine dealer from whom I bought a new boat at about the same time as I got my Jeep.
There has been literally no follow-up or contact from that dealer!
So I really am impressed with the way you look after your customers.
Thanks again.
Kind regards
Nick.”
- Nick from Tusmore.
http://adrianbriencars.com.au/blog/1910/tremendous-customer-relations-very-impressive/
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